This policy explains what information Fenyr Healthcare Management collects through this website, how it is used and the choices you have.
Scope
This Privacy Policy explains how Fenyr Healthcare Management ("Fenyr", "we") collects, uses, shares, protects and retains personal information when you visit this website, submit a form, chat with FEN, book a meeting, apply for a role or otherwise communicate with us outside a client-controlled secure environment.
Information we collect
Business contact details you provide, such as name, work email, phone, organization and role; the content of enquiries, meeting requests and chat conversations; recruitment information such as a resume and the details in a careers application; and technical information needed to run the site, such as a session identifier and your time zone. Page visits, referring source and session duration are recorded only if you allow optional analytics.
How we use information
To operate and secure the website; respond to enquiries; schedule and manage meetings; provide chat support; review job applications; manage business relationships; understand how the site is used where you have allowed analytics; comply with legal obligations; and establish, exercise or defend legal rights.
Cookies and similar technologies
The website uses essential first-party cookies and browser storage to keep forms, bookings and chat working, and optional first-party analytics only with your consent. No advertising or third-party analytics technologies are installed. The Cookie Policy lists what is in use and how to change your choice.
How we share information
We share information with service providers that support hosting, email delivery and security, and with professional advisers where needed. Chat messages may be processed by a third-party AI service provider to generate answers from FEN. We may also disclose information when required by law or as part of a business transaction.
Security and retention
We use administrative, technical and organizational measures appropriate to the nature of the information, including encrypted connections, access controls for staff accounts and an audit trail of changes. We keep information only as long as needed for the purpose it was collected for, to meet legal, accounting and security requirements and to resolve disputes.
Your choices and rights
Depending on where you live, you may have the right to request access to, correction or deletion of your personal information, to object to or restrict certain processing, or to receive a copy of it. To make a request, email fenyrhealthcare@gmail.com. We verify requests before acting on them and respond within the time required by applicable law.
International processing
Fenyr and its service providers may process information in countries other than the one where you live. Where personal information is transferred across borders, we use the contractual and organizational safeguards that apply to that transfer.
Children
The website is intended for business audiences and is not directed to children. We do not knowingly collect personal information from children.
Protected health information
Public website forms, chat and tools are not intended for PHI or patient-identifiable information. Where Fenyr handles PHI in contracted services, that processing takes place under the applicable client agreement, a Business Associate Agreement where required, and approved systems and security controls - not through this website.
Updates and contact
This policy is effective from 2 October 2026 and was last updated on that date. We will post any changes on this page. Questions and privacy requests can be sent to Fenyr Healthcare Management at fenyrhealthcare@gmail.com or through the Contact page.